If you are a frequent Internet user, I am sure you have come across many sites that sell all these group coupons, and most of them are really a steal! (it may seem that way)
More than a month ago, I bought a what seemed like a steal.
Treat your body to a much-deserved top-to-toe Royal Spa Treatment consisting of a Foot Bath, Herbal Steam, Body Massage, Javanese Lulur, Whitening Mask and Milk Bath.
Now, tell me you are not excited to read the description?
Fast forward to my appointment, since ParisB has written about her experience, so I was careful not to be late for my appointment. In the afternoon, they had called me earlier to check if I could reschedule my appointment from 5pm to 6pm. As reluctant as I was, I had to agree.
The Jari Spa is located at the new Solaris Dutamas. But do not be confused with the Solaris Mont Kiara as this is slightly further.
Directions to Jari Spa is at the end of this post.
Jari Spa is located on the first floor. Turn right if you go up by escalator.
The receptionist area has only a bench for you to wait.
Our treatment room. I made an appointment for couple room, and they gave me a room WITHOUT the jacuzzi attached.
I was told that supposed-to-be-mine room was occupied! Bummer!
There were disposable bra and panties and also a shower cap for you to use. And there was also a bathrobe on the bed which I put on while soaking my feet on the bench.
Foot bath was only a quick one and it would be better if the water was warmer.
After the foot bath was the massage session.
When I inquired about my missing herbal bath, the masseur casually said that: “oh, it doesn’t mean you get everything on the voucher”. That really made me go WTF. Then when I pursued further, she twisted story to:” oh, you should have come earlier”. I was so puzzled as I was told to come an hour later. Now, what the heck is this? Then, she continued: Just a 10-min session anyway for you to detox.
You be the judge.
Massage oil was used but somehow there was just no kick to the massage! I have had quite a fair share of massage visits and I must say I wasn’t so impressed. The techniques the masseur used were so different from my Bali spa too. Tired muscles and knots were not relieved.
My hubby, on the other hand, had better experience with the other masseur.
Nightmare was when my head was massaged. Oh god! For a moment I felt like an old football being rubbed and squished repeatedly! Goodness!!!
After the horrific head massage was the body scrub. I was given ‘coffee’ scrub which I couldn’t tell was coffee at all, and it stung my skin! When she rubbed the scrub off me, she rubbed my neck/chest so hard I almost couldn’t breathe!
And the body mask was nothing more fantastic than the fact that it was cooling.
After some 30 minutes of wait time, finally it was the time to wash it off. And I had to put on the robe and walked from the first room to the end across the corridor!
Finally I had a decent bath to rub off the stuff on my skin. The jacuzzi was probably the best thing of the package.
Unfortunately, the heater was working TOO well and there was no cool water! I was told later that the machine is problematic already. O_o
Anyway I briefly washed and changed back to my clothing.
Conclusion? RM59 is probably all it’s worth.
This deal: NAY!
Areas of improvement:
- Communicate with the customer. How can you just skip one of the treatment just because it is only 10-min or someone occupies the room? Without even informing?
- Retraining for certain masseur is needed. We are not washrags.
- Customers might feel awkward to walk to another room for bath especially if the other male customers are present in the mani-pedi hall.
- Better smelling scrubs, or at least scrub that doesn’t sting.
Credit where it’s due: Environment is actually quite nice.
Directions to Jari Spa from B6 parking:
If you can’t find parking for block A, look for B6 parking like this and the lift is right behind this pillar.
Get down at LG and then cross the road.
Then go straight up to the escalator and turn right.
Jari Spa is located above Western Cuisine.
Jari Spa Address:
A2-U1-5, Solaris Dutamas, No. 1 Jalan Dutamas 1, 50480 Kuala Lumpur
Tel: 03-6205 3624
Will I return for another visit at full price or discounted? I really doubt so.
ParisB’s review of Jari Spa.
Note: Jari Spa, on their Facebook page proclaims that we did not get the full treatment because we were late for our appointment. I was early for her appointment but yet treatment was shortened. Our complaints are not solely on not receiving the full treatment, but also for a poorly executed massage and for making us walk around clad in nothing but a bathrobe in a mixed gender spa. For the record, I have not been contacted by Jari Spa for any clarification.